In 1996, founders Chris Flick and Corbit Beasey started American Flame in Beasey’s garage. Soon after, Flick and Beasey expanded their efforts with a second company, Skytech Systems. Together, the two companies established a commanding presence in the hearth industry. For more than a decade now, the families of companies are referred to as Skytech Products Group.
Flick attributes the companies’ lasting success to three foundational credos:
A human being always answers the phone
Customer service is king
Try to ship within 24 hours
In 2013, Skytech purchased Firegear as a base for its entry into the outdoor hearth category. Skytech was convinced it could add depth and breadth to Firegear’s product offering while infusing its timeless credos. Firegear continues to prove itself as a leader in the outdoor categories and has gained the trust of its customers and the respect of its peers. Manufacturers, Distributors and Dealers recognize Firegear for its product offering, knowledge base and their belief in the Skytech electronics that accompany Firegear’s electronically operated systems.
Skytech Products Group continues to operate with one purpose – to provide extraordinary customer service. Our free technical support line is manned with live technicians during normal business hours. In addition to the technical support line, help videos are now available at firegearoutdoors.com and skytechpg.com to assist customers on their own schedule. Please know that we are committed to serving our customers before, during and after the sale.